Admissions CRM Software

Organize Everything from Inquiry to Student Admission

Manage Student Inquiries and Engage with them to Attract the Best Talents into your Higher Education Institute with Admissions CRM System

Admissions CRM Solution

Increasing Student Applications in your Educational Institute

Reduce Manual Work and Digitize Processes with Admission CRM System

Every sector is dealing with fierce competition, and the education industry is no exception. To cope up and win over the competition, many educational institutes are effectively deploying new technological tools. One of the most effective technical tools that educational institutes can use to gain a distinct edge in the highly competitive higher education space is Admissions CRM software. Admission Customer relationship management is the process of managing student inquiries and engaging with them to attract the best talents into the institution. It involves managing admission processes and streamlining communication with prospective students.

With the growth of technology, it has become imperative for educational institutes to reduce manual work and digitize processes wherever possible. Admissions CRM system gives universities and colleges some powerful methods to engage with their prospective students. It can prove to be beneficial for the institutes that are looking to properly organize and manage admissions and enrollments in a systematic way. If leveraged properly, the admission CRM can offer valuable insights about the applicants and allow you to build strong and personalized relationships with them.

TargetX is the best admissions CRM system for higher education that not only streamlines the admission process but also enables institutes to attract new applicants. TargetX has an admission CRM that helps institutes to fill admissions seats faster than any other manual approach.

Higher Education CRM Software

Features

Leverage Admissions CRM Software to Increase Student Applications

Acquire and Integrate all Admission Inquiries

Admissions CRM system has a centralized database where information of all the leads received from different sources are collected and stored. It can be used to track, automate, and manage communication processes with prospective students. It maximizes the work efficiency and visibility when there is an increase in the volume of leads. It also enables quality service by maintaining records of all the interactions and follow-ups with the applicants. Institutes can not only capture student leads across multiple channels but also make sure to close and nail every opportunity by using the admission CRM.

Offers a Bird's Eye View of Applicant Journey

Admissions CRM system provides a visual depiction of the various steps an applicant takes throughout the admission process. It gives a clear picture of when they come in, captures every interaction, call, conversion, follow-up activity, etc. It can assist your institution in taking necessary actions such as identifying multiple touch points (campus visits, email, social media, ads, websites, etc.), resolving student pain points, and optimizing their interaction to improve the entire student experience. It ensures complete visibility into the profiles, activities, and progress of all the applicants in terms of their admission journey.

Eliminate Lead Duplication

An admissions CRM helps educational institutions to import prospect records and applications. When leads are captured from various sources, there is a high probability of receiving a single lead multiple times. Due to duplication, different counselors may reach out to the same lead which would impact team productivity and also result in a poor applicant experience. Admissions CRM software includes duplicate checking rules that help in reducing the number of duplicate records. Leads and relevant data from various sources are captured with no duplication in a centralized CRM.

360-degree Lead Management

Admission CRM helps educational institutes to evaluate applicants and make admission related decisions by using the admissions checklists. The student outreach process does not end with outreach events. It continues until the student is enrolled. Admissions CRM software helps an institute to nurture and engage with its student leads through diverse channels. Applicants are notified at every step and accepted applicants are automatically moved down to the admissions funnel.

Automatic Lead Assignment

Admissions CRM system sets up protocols to automatically assign student leads to counselors as soon as an applicant demonstrates positive intent on the website. Admission CRM records the applicant’s actions and the appropriate admissions team member is notified to take action via email, SMS, or call. As a result, the risk of lead leakage is reduced. The assignment can be based on the location of the campus, the availability of the counselors, course preferences, and the source of the inquiry.

Evaluate your Admissions Funnel

The admissions funnel is the background of any institute’s admission efforts, which indicates how many leads you generate, how many go on to apply, and how many ultimately become your students. Understanding the health of your funnel is key to understanding how effective your institute’s admissions management process is. An admission CRM will analyze the funnel through the lens of your admissions staff and generate reports accordingly.

Lead Communication

Communicate with your leads on multiple touch points through a personalized approach. Counselors can use the applicant’s profile, activity details, lead score, lead strength, and various other parameters to communicate with the leads and to give personalized counseling sessions. For the leads who aren’t ready for admissions, proper communication is an essential activity.

Single User Interface

Educational institutes that are using an admission CRM with a complicated user interface find it difficult to follow leads consistently. Complicated interfaces can be difficult to understand by some employees of an institute resulting in lead leakage. TargetX Admissions CRM software offers a single-click user interface that is easy to understand, with no complicated workflows and it allows teams to focus on more profitable activities like analyzing data, lead management, enrolment etc.

Reports and Analytics

One of the main aspects of implementing an admission CRM is to check your sales and marketing progress. Institutes can measure their overall admission efforts with graphical representation in terms of multiple parameters by using an Inbuilt analytical dashboard. TargetX gives you a complete picture of your campaign performance, admission funnel, counselor efficiency, and much more on a single unified platform. Such reports show you which types of content perform better and which channels are best to spend your time and energy on.